Chairman
University Studies/ Publications:
Purdue University - Bachelors of Science (Electrical Engineering)
Quality is Personal: A Foundation for Total Quality Management by Roberts and Sergesketter published by The Free Press, New York, 1993
Held positions in engineering, operations, information systems, finance, marketing, and sales. Served as an officer of the company for 18 years during a period of dramatic change in the telecommunications industry. During that period AT&T went from an internally focused domestic monopoly to an aggressive global competitor. Served as senior AT&T executive in the Central Region of the United States from 1984 to 1994.
Sergesketter & Associates Inc., 1994-Present
Founded marketing and sales consulting firm focused on improving clients’ revenue streams. Leads team of marketing professionals to provide services that meet companies' strategic growth objectives. As an acknowledged expert in the field of quality, served as Chairman of the Panel of Judges for the Lincoln Award for Business Excellence.
Board of Trustees – The Sigma Chi Foundation (Treasurer)
Board of Directors – Westell Technologies, Inc.
Board of Directors – Solar Communications
Member - The Economic Club of Chicago
Member - The Commercial Club
Member - The Chicago Club
Board of Trustees – The Cradle - Honorary Member and Past Vice Chairman
Board of Trustees - Illinois State Chamber of Commerce - Past Vice Chairman
Former Trustee - Chicago Symphony Orchestra
Former Trustee - Evanston Hospital Corporation
Purdue University - Distinguished Engineering Alumnus (1988)
Purdue University - Order of the Griffin (1994)
Ball State University - International Fellow of the Year (1991)
AT&T – Corporate Quality Award (1992)
Sigma Chi Fraternity - Significant Sig Award (1994)