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James
P. Burke
Vice President
University Studies:
Business
degree from Pace University, New York City
MBA, Loyola University, Chicago, IL
Adjunct
Professor at the Loyola University Graduate School of Business
Key
Publications:
"International Freephone Numbering System," talk
delivered to Chicago Chamber of Commerce breakfast seminar, January
1997.
"Implementing
Ethics in a Diverse Environment," paper authored and delivered
to Trust and Business Conference sponsored by DePaul University,
February 1997.
"Ethics
of a Call Center," talk delivered at International Engineering
Consortium conference, March 1997.
Professional
Career:
AT&T,
1956-1996
Held
marketing positions in Domestic and International Long Distance,
Computer, and Switching divisions. During this
time, developed the strategy for selling AT&T equipment in the UK
and Canada. As AT&T transformed itself from a monopoly to
a competitive telecommunications and computer company, served as Head of
the industry specific software and product management division from
1987-1989. Served as a General Manager in the Central Region of
the U.S. from 1991-1996.
Sergesketter
&
Associates
Inc.,
1996-Present
Vice
President with responsibility for providing consulting services to
clients in the areas of marketing, national account management, and
quality.
Memberships
Chairman
of the Advisory Board, Loyola University, Center for Ethics
Former member of the Advisory Board of Directors for the National Center
for Super-Computer Applications, University of Illinois
Former member of the Governor of Illinois Task Force on Technology and
Telecommunications
Awards
President's
Club for Outstanding Sales Performance - AT&T
Quality Process Award - AT&T
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